Welcome to Dangy E-Commerce – Your Trusted Online Shopping Destination!
At Dangy E-Commerce, we are committed to revolutionizing the online shopping experience by offering a seamless, secure, and convenient platform for customers worldwide. Our mission is to bring high-quality products to your doorstep while ensuring affordability, reliability, and exceptional customer service.
Who We Are
Dangy E-Commerce is a dynamic and customer-centric online marketplace that caters to diverse shopping needs. From fashion and electronics to home essentials and lifestyle products, we provide an extensive range of items sourced from trusted brands and sellers.
Our Vision
We envision a world where online shopping is effortless, enjoyable, and accessible to everyone. Our goal is to empower customers by offering an intuitive platform with a vast selection of products, ensuring the best value for their money.
Why Choose Dangy E-Commerce?
Wide Product Selection – Explore a diverse range of categories, from fashion and tech to home and wellness. Affordable Prices – Enjoy competitive pricing with exclusive deals and discounts. Secure Transactions – Shop with confidence with our secure payment gateways. Fast & Reliable Delivery – We prioritize quick shipping to get your orders delivered on time. Customer Satisfaction – Our dedicated support team is always here to assist you.
Join us on this journey and experience hassle-free online shopping with Dangy E-Commerce. Your satisfaction is our priority!
Shop Smart. Shop Dangy!
SHIPPING & RETURNS
Dangy E-Commerce Return Policy
At Dangy E-Commerce, customer satisfaction is our priority. We understand that there may be occasions when a product does not meet your expectations. Our Return Policy ensures a seamless and transparent process for handling returns.
1. Eligibility for Returns
You may initiate a return request if your purchase meets the following criteria:
The item was purchased within the last 14 days.
The item is in its original condition, unused, and in the original packaging (including all tags, manuals, and accessories).
The item is defective, damaged during shipping, or differs significantly from the product description on our website.
Exceptions: Certain items are non-returnable, including but not limited to:
Perishable goods (e.g., food, flowers, etc.).
Personal hygiene products, undergarments, or swimwear (for health and safety reasons).
Digital goods (e.g., downloadable software or gift cards).
Customized or personalized items.
2. Initiating a Return
To initiate a return, please follow these steps:
Contact Customer Support: Reach out to us via email at [email protected] or through your account dashboard by selecting the order in question and clicking on "Request a Return."
Provide Details: Include your order number, reason for return, and photographic evidence if the item is defective, damaged, or not as described.
Receive Approval: Our team will review your request within 3 business days and provide instructions on how to proceed with the return.
3. Return Methods and Shipping
For defective, damaged, or incorrect items: Dangy E-Commerce will cover the return shipping costs.
For items returned due to customer preference (e.g., changed mind, wrong size/color): The customer is responsible for return shipping costs.
We recommend using a trackable shipping method to ensure the safe delivery of your return.
Return Address: The return address will be concorded via email at [email protected].
4. Refunds and Processing
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5-7 business days and issued to your original payment method. Please note that it may take additional time for your bank or payment provider to reflect the refund in your account.
If the return does not meet our eligibility criteria, the item will be sent back to you at your expense.
5. Exchanges
Exchanges are available for items of the same type and value (e.g., different size or color). To request an exchange, follow the same process as initiating a return. If the requested item is unavailable, a full refund will be issued.
6. Warranty Claims
For products covered under a manufacturer’s warranty, please contact us for guidance. In many cases, the manufacturer may handle the warranty claim directly.
7. Additional Notes
Items marked as "Final Sale" or "Clearance" are not eligible for returns or exchanges.
Dangy E-Commerce reserves the right to reject any return that does not comply with this policy.
Abuse of the return policy, such as repeated returns, may result in the suspension of your account.
If you have any questions about this Return Policy, please feel free to contact our Customer Support Team via email at [email protected].
Thank you for shopping with Dangy E-Commerce!
Once the return is received and inspected, we will send you a confirmation email. If approved, the refund will be processed within 7-10 business days via the original payment method.
Replacements
If you wish to exchange an item, contact our customer service to check product availability.
For any inquiries, our customer service is available at [email protected].
PRIVACY POLICY
Intellectual Property Policy of Dangy E-Commerce
Effective Date: 08/02/2025
1. Introduction Dangy E-Commerce ("Dangy," "we," "our," or "us") is committed to protecting intellectual property rights and ensuring that all content, products, and services available on our platform comply with applicable laws and regulations. This Intellectual Property (IP) Policy outlines our approach to handling intellectual property matters, including copyrights, trademarks, patents, and trade secrets.
2. Intellectual Property Ownership All content, including but not limited to text, images, graphics, logos, trademarks, and software, displayed on the Dangy platform is the property of Dangy E-Commerce or its respective owners and is protected under national and international intellectual property laws. Unauthorized use, reproduction, modification, distribution, or sale of any content without prior written permission is strictly prohibited.
3. User-Generated Content Users who submit content to Dangy E-Commerce, including product listings, reviews, images, and other materials, affirm that they own the intellectual property rights to such content or have obtained the necessary permissions. By submitting content, users grant Dangy a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content for promotional and operational purposes.
4. Trademark Policy Dangy respects the trademark rights of others. Sellers, vendors, and third-party service providers must ensure that the trademarks used in product listings, descriptions, and marketing materials do not infringe upon the rights of any third party. Any unauthorized use of trademarks may result in the removal of content and potential legal action.
5. Copyright Infringement & DMCA Compliance If you believe that your copyrighted material has been used on our platform without authorization, you may submit a Digital Millennium Copyright Act (DMCA) takedown notice. The notice should include:
A description of the copyrighted work
A description of where the infringing material is located on our platform
Your contact details (name, address, email, phone number)
A statement asserting your good faith belief that the use is unauthorized
A statement that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner
6. Patent Policy Products listed on Dangy must not infringe on existing patents. If a patent holder believes that their rights are being violated, they should contact Dangy with detailed information, including patent registration details and evidence of infringement. Dangy will review claims and take appropriate action, which may include removal of infringing listings and suspension of violating accounts.
7. Trade Secrets and Confidentiality Users, vendors, and employees must not disclose or use any proprietary or confidential information obtained through Dangy without authorization. Any unauthorized use of trade secrets may result in account termination and legal consequences.
8. Reporting Intellectual Property Violations Dangy encourages rights holders to report any intellectual property violations through our designated reporting channels. Upon receiving a valid complaint, we will investigate the claim and take necessary actions, which may include:
Removing infringing content
Suspending or terminating accounts engaged in repeat offenses
Providing information to law enforcement authorities if required
9. Consequences of Violations Users who violate this IP Policy may face the following consequences:
Removal of infringing content
Account suspension or termination
Legal action by the rights holder
Financial penalties as per applicable laws
10. Policy Updates Dangy E-Commerce reserves the right to update or modify this Intellectual Property Policy at any time. Changes will be communicated through our official website and other appropriate channels.
For further inquiries or to report an IP infringement, please contact us at: [email protected]
By using Dangy E-Commerce, you agree to comply with this Intellectual Property Policy.
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Shipping: ⦁ Processing time usually takes 1 -2 business days. ⦁ Delivery times may vary depending on the shipping distance. Returns: ⦁ All products purchased online through store can be exchanged within 14 days with below mention conditions