Sobre nosotros

¡Bienvenido a Dangy E-Commerce: su destino de compras en línea confiable!

En Dangy E-Commerce , nos comprometemos a revolucionar la experiencia de compra en línea al ofrecer una plataforma sencilla, segura y conveniente para clientes de todo el mundo. Nuestra misión es llevar productos de alta calidad a su puerta y, al mismo tiempo, garantizar la asequibilidad, la confiabilidad y un servicio al cliente excepcional.

Quienes somos

Dangy E-Commerce es un mercado en línea dinámico y centrado en el cliente que atiende diversas necesidades de compra. Desde moda y productos electrónicos hasta artículos básicos para el hogar y productos de estilo de vida, ofrecemos una amplia gama de artículos de marcas y vendedores confiables.

Nuestra visión

Imaginamos un mundo en el que las compras en línea sean sencillas, agradables y accesibles para todos. Nuestro objetivo es empoderar a los clientes al ofrecer una plataforma intuitiva con una amplia selección de productos, garantizando la mejor relación calidad-precio.

¿Por qué elegir Dangy E-Commerce?

✅ Amplia selección de productos : explore una amplia gama de categorías, desde moda y tecnología hasta hogar y bienestar.
✅ Precios asequibles : disfrute de precios competitivos con ofertas y descuentos exclusivos.
✅ Transacciones seguras : compre con confianza con nuestras pasarelas de pago seguras.
✅ Entrega rápida y confiable : priorizamos el envío rápido para que sus pedidos se entreguen a tiempo.
✅ Satisfacción del cliente : nuestro equipo de soporte dedicado siempre está aquí para ayudarlo.

Únase a nosotros en este viaje y disfrute de una experiencia de compra en línea sin complicaciones con Dangy E-Commerce. ¡Su satisfacción es nuestra prioridad!

¡Compra con inteligencia y con estilo!

Dangy E-Commerce Return Policy

At Dangy E-Commerce, customer satisfaction is our priority. We understand that there may be occasions when a product does not meet your expectations. Our Return Policy ensures a seamless and transparent process for handling returns.

1. Eligibility for Returns

You may initiate a return request if your purchase meets the following criteria:

• The item was purchased within the last 14 days.

• The item is in its original condition, unused, and in the original packaging (including all tags, manuals, and accessories).

• The item is defective, damaged during shipping, or differs significantly from the product description on our website.

Exceptions: Certain items are non-returnable, including but not limited to:

• Perishable goods (e.g., food, flowers, etc.).

• Personal hygiene products, undergarments, or swimwear (for health and safety reasons).

• Digital goods (e.g., downloadable software or gift cards).

• Customized or personalized items.

2. Initiating a Return

To initiate a return, please follow these steps:

1. Contact Customer Support: Reach out to us via email at returns@dangy.com or through your account dashboard by selecting the order in question and clicking on "Request a Return."

2. Provide Details: Include your order number, reason for return, and photographic evidence if the item is defective, damaged, or not as described.

3. Receive Approval: Our team will review your request within 3 business days and provide instructions on how to proceed with the return.

3. Return Methods and Shipping

• For defective, damaged, or incorrect items: Dangy E-Commerce will cover the return shipping costs.

• For items returned due to customer preference (e.g., changed mind, wrong size/color): The customer is responsible for return shipping costs.

• We recommend using a trackable shipping method to ensure the safe delivery of your return.

Return Address: The return address will be concorded via email at return@dangy.org.

4. Refunds and Processing

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5-7 business days and issued to your original payment method. Please note that it may take additional time for your bank or payment provider to reflect the refund in your account.

• If the return does not meet our eligibility criteria, the item will be sent back to you at your expense.

5. Exchanges

• Exchanges are available for items of the same type and value (e.g., different size or color). To request an exchange, follow the same process as initiating a return. If the requested item is unavailable, a full refund will be issued.

6. Warranty Claims

• For products covered under a manufacturer’s warranty, please contact us for guidance. In many cases, the manufacturer may handle the warranty claim directly.

7. Additional Notes

• Items marked as "Final Sale" or "Clearance" are not eligible for returns or exchanges.

• Dangy E-Commerce reserves the right to reject any return that does not comply with this policy.

• Abuse of the return policy, such as repeated returns, may result in the suspension of your account.

If you have any questions about this Return Policy, please feel free to contact our Customer Support Team via email at support@dangy.com.

Thank you for shopping with Dangy E-Commerce!

Once the return is received and inspected, we will send you a confirmation email. If approved, the refund will be processed within 7-10 business days via the original payment method.

6. Replacements

If you wish to exchange an item, contact our customer service to check product availability.

For any inquiries, our customer service is available at support@dangy.com. 

Intellectual Property Policy of Dangy E-Commerce

Effective Date: 08/02/2025

1. Introduction
Dangy E-Commerce ("Dangy," "we," "our," or "us") is committed to protecting intellectual property rights and ensuring that all content, products, and services available on our platform comply with applicable laws and regulations. This Intellectual Property (IP) Policy outlines our approach to handling intellectual property matters, including copyrights, trademarks, patents, and trade secrets.

2. Intellectual Property Ownership
All content, including but not limited to text, images, graphics, logos, trademarks, and software, displayed on the Dangy platform is the property of Dangy E-Commerce or its respective owners and is protected under national and international intellectual property laws. Unauthorized use, reproduction, modification, distribution, or sale of any content without prior written permission is strictly prohibited.

3. User-Generated Content
Users who submit content to Dangy E-Commerce, including product listings, reviews, images, and other materials, affirm that they own the intellectual property rights to such content or have obtained the necessary permissions. By submitting content, users grant Dangy a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content for promotional and operational purposes.

4. Trademark Policy
Dangy respects the trademark rights of others. Sellers, vendors, and third-party service providers must ensure that the trademarks used in product listings, descriptions, and marketing materials do not infringe upon the rights of any third party. Any unauthorized use of trademarks may result in the removal of content and potential legal action.

5. Copyright Infringement & DMCA Compliance
If you believe that your copyrighted material has been used on our platform without authorization, you may submit a Digital Millennium Copyright Act (DMCA) takedown notice. The notice should include:

• A description of the copyrighted work

• A description of where the infringing material is located on our platform

• Your contact details (name, address, email, phone number)

• A statement asserting your good faith belief that the use is unauthorized

• A statement that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner

• Your electronic or physical signature

Send the DMCA notice to: support@dangy.org

6. Patent Policy
Products listed on Dangy must not infringe on existing patents. If a patent holder believes that their rights are being violated, they should contact Dangy with detailed information, including patent registration details and evidence of infringement. Dangy will review claims and take appropriate action, which may include removal of infringing listings and suspension of violating accounts.

7. Trade Secrets and Confidentiality
Users, vendors, and employees must not disclose or use any proprietary or confidential information obtained through Dangy without authorization. Any unauthorized use of trade secrets may result in account termination and legal consequences.

8. Reporting Intellectual Property Violations
Dangy encourages rights holders to report any intellectual property violations through our designated reporting channels. Upon receiving a valid complaint, we will investigate the claim and take necessary actions, which may include:

• Removing infringing content

• Suspending or terminating accounts engaged in repeat offenses

• Providing information to law enforcement authorities if required

9. Consequences of Violations
Users who violate this IP Policy may face the following consequences:

• Removal of infringing content

• Account suspension or termination

• Legal action by the rights holder

• Financial penalties as per applicable laws

10. Policy Updates
Dangy E-Commerce reserves the right to update or modify this Intellectual Property Policy at any time. Changes will be communicated through our official website and other appropriate channels.

For further inquiries or to report an IP infringement, please contact us at: support@dangy.com

By using Dangy E-Commerce, you agree to comply with this Intellectual Property Policy.